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Tenants

Ward 22 has the highest percentage of tenants in Toronto. I am committed to working closely with tenants and the provincial government to restore real rent control to curb spiralling apartment rates.

 

I also understand that the relationship between a tenant and a landlord can often be difficult and confusing. If you rent an apartment or house you have special rights and responsibilities that are governed by City of Toronto by-laws and provincial legislation. Tenants have the right to live in a clean, well-maintained building and not be subjected to rent increases above the provincially mandated increase without reasonable justification, or eviction without a fair hearing at the Landlord and Tenant Board.


The following contact information is for various organizations and agencies that are able to assist you with information, advice and support if you encounter any issues related to your tenancy. As always, please feel free to contact my office for help with any issue related to your
apartment or rental agreement.

 

City of Toronto Municipal Licensing and Standards: 311 (toronto.ca/311)

Federation of Metro Toronto Tenants’ Associations: (416) 921-9494

Ontario Tenants Rights

Housing Connections (TCHC): (416) 981-6111

Toronto Rent Bank: (416) 924-2543

Ontario Landlord and Tenant Board: (416) 645-8080

My letter regarding issues at 890 Mount Pleasant Road

August 10th, 2012

Homestead Property Management
890 Mount Pleasant Road
Toronto, Ontario
M4P 1V9

To whom it may concern,

I am writing to you regarding my concerns about property and facility maintenance at 890 Mount Pleasant Road.

It has recently come to my attention that there is a large amount of furniture and other items strewn on the front lawn of the property. It is unsightly, and I would appreciate if you would address this matter immediately.

In addition to the furniture, the outdoor pool on your property does not appear to be in use at all. Seeing as your website boasts the pool as one of its many amenities, I am sure your residents would appreciate its use during the remaining few weeks of summer. 

I would appreciate a prompt response from you, outlining a timetable for resolving these concerns.

Sincerely,

Josh Matlow
Toronto City Councillor
Ward 22 – St. Paul's

August 10th, 2012

Homestead Property Management

890 Mount Pleasant Road

Toronto, Ontario

M4P 1V9

To whom it may concern,

I am writing to you regarding my concerns about property and facility maintenance at 890 Mount Pleasant Road.

It has recently come to my attention thAugust 10th, 2012

Homestead Property Management
890 Mount Pleasant Road
Toronto, Ontario
M4P 1V9

To whom it may concern,

I am writing to you regarding my concerns about property and facility maintenance at 890 Mount Pleasant Road.

It has recently come to my attention that there is a large amount of furniture and other items strewn on the front lawn of the property. It is unsightly, and I would appreciate if you would address this matter immediately.

In addition to the furniture, the outdoor pool on your property does not appear to be in use at all. Seeing as your website boasts the pool as one of its many amenities, I am sure your residents would appreciate its use during the remaining few weeks of summer. 

I would appreciate a prompt response from you, outlining a timetable for resolving these concerns.

Sincerely,





Josh Matlow
Toronto City Councillor
Ward 22 – St. Paul's
at there is a large amount of furniture and other items strewn on the front lawn of the property. It is unsightly, and I would appreciate if you would address this matter immediately.

In addition to the furniture, the outdoor pool on your property does not appear to be in use at all. Seeing as your website boasts the pool as one of its many amenities, I am sure your residents would appreciate its use during the remaining few weeks of summer.

I would appreciate a prompt response from you, outlining a timetable for resolving these concerns.

Sincerely,

Josh Matlow

Toronto City Councillor

Ward 22 – St. Paul's

 

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My letter regarding issues at 200 Roehampton Avenue

August 9th, 2012

 

Mike Imseis

Property Manager

200 Roehampton Avenue

Toronto, ON

M4P 1R8

 

Dear Mr. Imseis,

 

I have recently been contacted by several of your tenants at 200 Roehampton Avenue with concerns regarding pests in the building and issues with the elevators.

 

It has come to my attention that tenants have spotted cockroaches and rats in the building. Pests pose a serious health risk to tenants and impact the well-being of everyone who lives there.

 

In addition, I have been informed that your elevator has been encountering some technical issues, including making sudden, shaking motions. While this is a major problem in of itself, I have also been told that building staff are hesitant to put it out of service when its behaviour is questionable. A broken elevator that is not taken out of service poses a significant safety risk, especially to seniors and tenants with disabilities.

 

I would appreciate a prompt response from you, outlining an immediate timetable for resolving these concerns. Tenants' safety and quality of life is very important to me and should be a priority for us all.

 

Sincerely,

 

Josh Matlow

Toronto City Councillor

Ward 22 – St. Paul's

   

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My letter regarding issues at 200 Balliol Street

August 1st, 2012

 

Lorelei Holden

Property Manager

200 Balliol Street

Toronto, ON

M4S 1C8

 

Dear Lorelei,

 

I’m writing to you regarding significant concerns I've received from tenants of 200 Balliol Avenue about property maintenance and the quality and upkeep of their units.

 

It has come to my attention that the water service in the building is variable and has been abruptly shut off without notice. I understand this has happened three times in the past month alone. Tenants are entitled to reliable access to water in their units.

 

They've also told me that there is a lack of accessible recycling bins and would appreciate the restoration of proper recycling containers on each floor of the building rather than simply having a bin outside.

 

Most importantly, a number of your tenants have told me that your building's temperature is often far too hot and that this make their apartments very uncomfortable. I understand that one tenant has even been hospitalized three times due to dehydration as a result of the heat.

 

I would appreciate a prompt response from you, outlining an immediate timetable for resolution of these issues. Tenant health, safety and quality of life is very important to me. I expect that it should be a priority for you as well.

 

I look forward to hearing from you at your earliest opportunity.

 

Sincerely,

 

Josh Matlow

Toronto City Councillor

Ward 22 – St. Paul's

   

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My letter regarding issues at 33 Davisville Avenue

July 25th, 2012

 

John Truong
Manager, Rental Office
33 Davisville Avenue
Toronto, ON
M4S 1G3

 

Dear Mr. Truong,

 

Recently, several of your tenants at 33 Davisville Avenue have come forward to me with troubling concerns regarding property maintenance and the quality and upkeep of their units. They've also told me that the building's elevators are often inoperative and create unsafe situations for the residents.

 

Moreover, I understand that the building has suffered from - and continues to suffer from - a bedbug infestation. Several tenants have felt that your response to this important concern has been neither supportive nor effective.

 

Several tenants believe that their rent is too high, especially in light of the perceived lack of maintenance and ongoing issues within the building.

 

I would appreciate a prompt response from you, outlining an immediate timetable for resolving these concerns. Tenants' safety and quality of life is very important to me and should be a priority for us all.

 

Most sincerely,

 

Josh Matlow
Toronto City Councillor
Ward 22 – St. Paul's

   

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My letter to tenants and to Minister Kathleen Wynne

Dear Ward 22 tenant,

 

I've heard from many of you that being a renter in Toronto is becoming increasingly difficult and it feels like every month, your budget is being squeezed tighter. High provincial guideline rent increases, coupled with Above the Guideline Increases allowed by the Ontario government for basic upkeep and repairs have pushed rents that were already steep into the unaffordable range. In addition, the low vacancy rate has made it near impossible to find lower-cost alternatives elsewhere.

 

It's time for real action to protect tenants. Please see the reverse for my letter to the Honourable Kathleen Wynne, Minister of Municipal Affairs and Housing, advocating for reforms that will support your right to accessible, affordable rental housing.

 

This past May was unseasonably hot. I heard from many of you in apartments that your units were uncomfortable and that sleeping, in particular, was difficult. Toronto's tenants have the right to a comfortable and healthy home. That's why I put forward a motion that seeks to establish appropriate room temperatures for tenants.

 

My motion looks to change the Municipal Code to reflect the reality that before June 2nd, it may not be necessary to keep the heat on due to warm or hot spring temperatures. Further, it may be necessary to set an acceptable maximum temperature at which rooms can be heated.

 

Knowing your rights as a tenant and how to protect them can be a challenging process. Various aspects of being a tenant and your relationship with your landlord are governed by different levels of government. Please visit the tenants page at www.joshmatlow.ca for a list of community resources. I'm here to advocate for you – if you have any questions please feel free to give my office a call for assistance.

 

Sincerely,

 

Josh Matlow
Toronto City Councillor
Ward 22 – St. Paul's

 

 


 

July 17, 2012

 

 

The Honourable Kathleen Wynne, M.P.P.

Minister of Municipal Affairs and Housing

777 Bay St., 17th floor
Toronto, ON M5G 2E5

 

Dear Minister Wynne,

 

I would like to thank you for your recent initiative to cap Guideline Rent Increases. Over 60% of the residents in my ward rely on renting for their housing needs, the most out of any ward in Toronto; as such, my constituency was hit particularly hard by the 3.1% Guideline Rent Increase last year.

 

With low vacancy rates across the city, many renters have little choice but to accept high rents. By capping the Guideline Rent Increase at 2.5%, Bill 19 will help many residents in my ward make ends meet as they pay their bills each month; this is a good first step towards maintaining the affordability of rental housing here in Toronto and across the province.

 

I hope that this bill will pave the way for similar action in regards to Above the Guideline Increases (AGIs). My constituents have told me that AGIs should only be allowed where landlords are providing new amenities for their tenants, and provided that units have been kept in a state of good repair. The prospect of reintroducing vacancy controls along with a cap on rent increases for new units should also be explored, as the current conditions of low supply and high demand in the rental market give the landlord a tremendous amount of leverage in negotiating rent for a new tenancy.

 

On behalf of the tenants in Ward 22, St. Paul's, and across the city, let's work together on making Toronto a more affordable place to live for all its residents.

 

Sincerely,

 

Josh Matlow
Toronto City Councillor
Ward 22, St. Paul's

   

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