Councillor Josh Matlow


Accessibility barriers impact everyone from seniors and people with disabilities to families with young children using strollers. I am committed to working closely with residents to address accessibility issues within Ward 22 and the City of Toronto as a whole.

I believe that greater awareness of accessibility barriers is a great first step towards improving quality of life for people with disabilities and their families. It is important that landlords, tenants, and business owners are aware of the issues and legislation surrounding disability accommodation.

The following websites and contact information will be helpful to residents seeking more information about accessibility and the rights of people with disabilities. Most accessibility legislation is provincial, but the City of Toronto can assist residents with accessible transit and other services. Please feel free to contact my office for assistance with municipal accessibility issues.

To inquire about City of Toronto bylaws relating to accessibility, call 311 or email

City of Toronto – Office of Equity, Diversity and Human Rights:

TTY: 416-338-0889
Multilingual Services, call: 311

Centre for Independent Living in Toronto:

Phone: (416) 599-2458

Direct Funding Hotline: 1-800-354-9950
Fax: (416) 599-3555
TTY: (416) 599-5077


Federation of Metro Tenants’ Associations: (416) 921-9494

Ministry of Community and Social Services – Accessibility Directorate of Ontario:

General Inquiry: 416-326-0207
TTY: 416-326-0148
Toll Free: 888-520-5828
TTY Toll Free: 800-335-6611
Fax: 416-325-9620

Human Rights in Housing:

Toronto Transit Commission – Accessibility:

Page Reader Press Enter to Read Page Content Out Loud Press Enter to Pause or Restart Reading Page Content Out Loud Press Enter to Stop Reading Page Content Out Loud Screen Reader Support