Councillor Josh Matlow

Bradgate Arms Retirement Residence

As many of you know, COVID-19 has been particularly virulent with elders in our community, especially in long-term care and retirement homes where it has been running rampant.

As Toronto’s Seniors Advocate, I’m very concerned about, and deeply saddened by, the devastating impact this virus is having on our senior population.

For those who are in self-isolation, I want you to know that we care about you and you are not alone. For those who are unwell because of the virus, I wish you our support, strength and a full recovery. And for those families and friends that have lost a loved one from COVID-19, my deepest and most sincere condolences to you.

Our community appreciates the heroic and caring personal support workers, nurses, doctors, health care workers, management teams, cleaners, kitchen staff, coordinators and everyone who works tirelessly to support our loved ones. No words can adequately express our heartfelt gratitude and support.

Many of you have asked how you can offer your support from a physical distance.

Please leave a message of encouragement, love and gratitude for the Bradgate Arms community in the comment section below.

Most importantly, if we all do our part, spend time at home and slow the spread of the virus, more of our parents, grandparents, family members, friends and neighbours can get the care they need to survive this.

To receive weekly COVID-19 e-newsletter updates, subscribe here and to review my COVID-19 webpage, click here.

Thank you for your kindness and support for the people who need us now more than ever.



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  7. Monica December 20, 2020 at 7:06 am

    Thank you for all your dedication and love for those in your care.

  8. Marcie September 23, 2020 at 5:58 pm

    A huge thank you to all of the front line staff at Bradgate Arms. The work that you do makes such a huge difference in so many lives. Thank you for being there for our loved ones, when we cannot be there. Your kindness and endless support goes a long way to help the residents and our families cope with these strange times.

    And to the residents, please know that you are loved and are not alone. These are strange times we are dealing with and may you be able to rest comfortably, be well taken care of, and feel the love that we are all sending you! –Marcie

  9. Teresa September 22, 2020 at 4:26 pm

    To the staff,

    It is when the tests come that we discover who we are and what we are made of. The important thing is to try and always keep trying. I see the care-givers doing this and it warms my heart. It lifts my spirits to know that there are people out there putting their lives on the line for others. All strength to you and your families.

    Thank you for your service.

    With respect,

  10. Rachael Donnelly July 3, 2020 at 8:48 pm

    Sending all my love and support to the personal support workers, nurses, doctors, health care workers, management teams, cleaners, kitchen staff, coordinators and everyone else who works so hard to care for the residents living at Bradgate Arms Retirement Residence. Thank you.

  11. James, Bettina, Samantha and Jamie Hoar May 15, 2020 at 10:36 pm

    We are your neighbours, a family living on Balmoral Ave, and just want you to know that all of – from the residents to the staff, are in our thoughts. We send our love and warmest thoughts to all of you.

  12. Elizabeth May 7, 2020 at 1:40 pm

    My heart goes out to everyone at Bradgate Arms – the residents, caregivers, staff and families. My mother spent 2 years of her life in a LTC home in St. Catharines, and I saw first-hand all the hard work, care and compassion that goes into caring for our elderly. Thank you for everything you do!

    Please know that many of us in the Toronto community are doing all we can to stay in isolation and stop the spread of this virus. Although both my parents are now gone, I “get it” – I value all of your lives, so I am happy to sacrifice a few freedoms to make sure we all come through this safely.

    Sending much love and support, Elizabeth

  13. Cait M May 5, 2020 at 8:10 pm

    Thank you front line staff for keeping our community members’ healthy and safe while you battle this virus head on. You work every day so we can stay home. Thank you from the bottom of my heart! Also, sending love and thoughts to those who are residences in the home, the community cares and prays for your safety and health. It is just a matter of time until life returns to normal and our community will come out stronger than ever! Lots of love and support. xo

  14. Erin Farley April 27, 2020 at 7:51 pm

    Sending my love and thoughts and goodness to all the residents and staff. I am thinking about you an keeping you in my Heart.

  15. sasha April 26, 2020 at 2:34 pm

    To our elders and to all workers, much love and respect! Thank you for your wisdom and courage! Wishing you a beautiful and fruitful spring.
    A little poem;
    “It’s all I have to bring to-day” By Emily Dickinson

    It’s all I have to bring to-day,
    This, and my heart beside,
    This, and my heart, and all the fields,
    And all the meadows wide.
    Be sure you count, should I forget, —
    Someone the sum could tell, —
    This, and my heart, and all the bees
    Which in the clover dwell.

  16. Barbara Captijn April 25, 2020 at 11:45 am

    We send you all our love and support through these rough waters. We are praying for your health and good care. Thank you to all the care workers who do theiri best each day, and bless you all.

  17. Margaret April 25, 2020 at 2:46 am

    Thinking of you all with love and prayers.

  18. Paula D April 25, 2020 at 2:21 am

    My mother is a resident at the Bradgate and tested positive. I want all the staff to know how much our family appreciates their efforts to help us with her care. Understandably most attention has been directed towards LTC homes. Private retirement homes, which we pay for, take some strain off government-funded seniors homes and deserve government assistance during this crisis. Your staff is risking their own health to keep our loved ones safe and we are immensely appreciative.

  19. Jennifer Hinder April 24, 2020 at 8:45 pm

    A huge thank you to all the front line staff at The Bradgate Arms. We appreciate the personal sacrifices you are making every day to keep our beloved seniors safe! You are heroes! Xxx

  20. Eric thom April 24, 2020 at 8:30 pm

    All fingers and toes are tightly crossed hoping that you can corral the initial outbreak and stop it in its tracks…….great people there. Here’s hoping healthcare workers will be seen in a different light and suitably appreciated for their dedication in our post-Covid world. Hang in there…

  21. Alex F April 24, 2020 at 3:28 pm

    Sending all the love and support to the residents, caregivers, staff, and family at Bradgate Arms.

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