Councillor Josh Matlow

Russell Hill Retirement Residence

As many of you know, COVID-19 has been particularly virulent with elders in our community, especially in long-term care and retirement homes where it has been running rampant.

As Toronto’s Seniors Advocate, I’m very concerned about, and deeply saddened by, the devastating impact this virus is having on our senior population.

For those who are in self-isolation, I want you to know that we care about you and you are not alone. For those who are unwell because of the virus, I wish you our support, strength and a full recovery. And for those families and friends that have lost a loved one from COVID-19, my deepest and most sincere condolences to you.

Our community appreciates the heroic and caring personal support workers, nurses, doctors, health care workers, management teams, cleaners, kitchen staff, coordinators and everyone who works tirelessly to support our loved ones. No words can adequately express our heartfelt gratitude and support.

Many of you have asked how you can offer your support from a physical distance.

Please leave a message of encouragement, love and gratitude for the Russell Hill Retirement Residence community in the comment section below.

Most importantly, if we all do our part, spend time at home and slow the spread of the virus, more of our parents, grandparents, family members, friends and neighbours can get the care they need to survive this.

To receive weekly COVID-19 e-newsletter updates, subscribe here and to review my COVID-19 webpage, click here.

Thank you for your kindness and support for the people who need us now more than ever.



  1. Monica December 20, 2020 at 7:05 am

    Thank you for all your dedication and love for those in your care.

  2. Marcie September 23, 2020 at 5:57 pm

    A huge thank you to all of the front line staff at the Russell Hill Retirement Home. The work that you do makes such a huge difference in so many lives. Thank you for being there for our loved ones, when we cannot be there. Your kindness and endless support goes a long way to help our families cope with these strange times.

    And to the residents, please know that you are loved and are not alone. These are strange times we are dealing with and may you be able to rest comfortably, be well taken care of, and feel the love that we are all sending you! –Marcie

  3. bonnie September 16, 2020 at 7:40 pm

    Thank you to all the support workers for all the hard work you do everyday. Your front line work with seniors is crucial to their mental health and daily lives. You are in my thoughts and prayers.
    Keep up the excellent work !

  4. Rachael Donnelly July 3, 2020 at 8:47 pm

    Sending all my love and support to the personal support workers, nurses, doctors, health care workers, management teams, cleaners, kitchen staff, coordinators and everyone else who works so hard to care for the residents living at Russell Hill Retirement Residence. Thank you.

  5. susan aaron May 24, 2020 at 8:31 pm

    Best wishes to all – staff and seniors. Be happy and busy together in safety, so that soon you will all be able to enjoy all the activities that you wish to enter into – including the dance that you are missing out on now.

    Know that you are appreciated – as seniors whose life actions gave us our stability, and our health care workers who walk into the lives of these seniors to offer them enjoyment.

    Be well, but be happy too.

    Susan Aaron

  6. Shellianne Bedder and Warren Green May 10, 2020 at 5:12 pm

    Warren and I pray for all your good health and thank the incredible staff at the Russell Hill. We do remember the extraordinary care that was given to our mom by each and every one of the phenomenal staff in every department They always did everything in their power to make the residents feel good.
    The residents are pretty special too. Our mom was so lucky to live there! She loved it!

  7. Elizabeth May 7, 2020 at 1:39 pm

    My heart goes out to everyone at Russell Hill Retirement Residence – the residents, caregivers, staff and families. My mother spent 2 years of her life in a LTC home in St. Catharines, and I saw first-hand all the hard work, care and compassion that goes into caring for our elderly. Thank you for everything you do!

    Please know that many of us in the Toronto community are doing all we can to stay in isolation and stop the spread of this virus. Although both my parents are now gone, I “get it” – I value all of your lives, so I am happy to sacrifice a few freedoms to make sure we all come through this safely.

    Sending much love and support, Elizabeth

  8. Cait M May 5, 2020 at 8:10 pm

    Thank you front line staff for keeping our community members’ healthy and safe while you battle this virus head on. You work every day so we can stay home. Thank you from the bottom of my heart! Also, sending love and thoughts to those who are residences in the home, the community cares and prays for your safety and health. It is just a matter of time until life returns to normal and our community will come out stronger than ever! Lots of love and support. xo

  9. Erin Farley April 27, 2020 at 7:50 pm

    Sending my love and thoughts and goodness to all the residents and staff. I am thinking about you an keeping you in my Heart.

  10. sasha April 26, 2020 at 2:33 pm

    To our elders and to all workers, much love and respect! Thank you for your wisdom and courage! Wishing you a beautiful and fruitful spring.
    A little poem;
    “It’s all I have to bring to-day” By Emily Dickinson

    It’s all I have to bring to-day,
    This, and my heart beside,
    This, and my heart, and all the fields,
    And all the meadows wide.
    Be sure you count, should I forget, —
    Someone the sum could tell, —
    This, and my heart, and all the bees
    Which in the clover dwell.

  11. Jennifer Hinder April 24, 2020 at 8:44 pm

    A huge thank you to all the front line staff at Russell Hill. We appreciate the personal sacrifices you are making every day to keep our beloved seniors safe! You are heroes! Xxx

  12. Stephanie April 24, 2020 at 8:17 pm

    Sending much love and kind thoughts to all residents in care homes in Toronto, but especially Russel Hill, (as an Hamiltonian 🙂

  13. Alex F April 24, 2020 at 3:28 pm

    Sending all the love and support to the residents, caregivers, staff, and family at the Russell Hill Retirement Home.

Leave A Comment

Please leave a message of support for residents and frontline staff.

Page Reader Press Enter to Read Page Content Out Loud Press Enter to Pause or Restart Reading Page Content Out Loud Press Enter to Stop Reading Page Content Out Loud Screen Reader Support