Councillor Josh Matlow

The Claremont

As many of you know, COVID-19 has been particularly virulent with elders in our community, especially in long-term care and retirement homes where it has been running rampant.

As Toronto’s Seniors Advocate, I’m very concerned about, and deeply saddened by, the devastating impact this virus is having on our senior population.

For those who are in self-isolation, I want you to know that we care about you and you are not alone. For those who are unwell because of the virus, I wish you our support, strength and a full recovery. And for those families and friends that have lost a loved one from COVID-19, my deepest and most sincere condolences to you.

Our community appreciates the heroic and caring personal support workers, nurses, doctors, health care workers, management teams, cleaners, kitchen staff, coordinators and everyone who works tirelessly to support our loved ones. No words can adequately express our heartfelt gratitude and support.

Many of you have asked how you can offer your support from a physical distance.

Please leave a message of encouragement, love and gratitude for The Claremont community in the comment section below.

Most importantly, if we all do our part, spend time at home and slow the spread of the virus, more of our parents, grandparents, family members, friends and neighbours can get the care they need to survive this.

To receive weekly COVID-19 e-newsletter updates, subscribe here and to review my COVID-19 webpage, click here.

Thank you for your kindness and support for the people who need us now more than ever.



  1. Kent December 19, 2020 at 2:21 pm

    My heartfelt thanks to the staff and administration at The Claremont for the support given to residents over the past several months. It is reassuring to know that my mother is in good hands. Efforts to reintroduce a semblance of normality, such as eating in the dining room and restarting some activities is greatly appreciated. Staff singing Christmas carols in the dining room has brought a smile to my mother’s face and, I’m sure to many others.

    To the residents, thank you for the support you give to each other.

    The best to all of you over Christmas and the New Year!

  2. Marcie September 23, 2020 at 6:00 pm

    A huge thank you to all of the front line staff at the Claremont. The work that you do makes such a huge difference in so many lives. Thank you for being there for our loved ones, when we cannot be there. Your kindness and endless support goes a long way to help the residents and our families cope with these strange times.

    And to the residents, please know that you are loved and are not alone. These are strange times we are dealing with and may you be able to rest comfortably, be well taken care of, and feel the love that we are all sending you! –Marcie

  3. Teresa September 22, 2020 at 4:55 pm

    Dear frontline staff,

    Who do we turn to when there is no one else? The care-givers. And they get up every morning. Kiss their families goodbye and come to work while the rest of the world stays home. What kind of dedication and courage is required to be able to do this day after day in the middle of a health crisis? It is heroic. I am so glad to know they are out there and helping us get through this time.

    With respect and gratitude.


  4. Rachael Donnelly July 3, 2020 at 8:49 pm

    Sending all my love and support to the personal support workers, nurses, doctors, health care workers, management teams, cleaners, kitchen staff, coordinators and everyone else who works so hard to care for the residents living at the Claremont. Thank you.

  5. Elizabeth May 7, 2020 at 1:41 pm

    My heart goes out to everyone at the Claremont – the residents, caregivers, staff and families. My mother spent 2 years of her life in a LTC home in St. Catharines, and I saw first-hand all the hard work, care and compassion that goes into caring for our elderly. Thank you for everything you do!

    Please know that many of us in the Toronto community are doing all we can to stay in isolation and stop the spread of this virus. Although both my parents are now gone, I “get it” – I value all of your lives, so I am happy to sacrifice a few freedoms to make sure we all come through this safely.

    Sending much love and support, Elizabeth

  6. Cait M May 5, 2020 at 8:11 pm

    Thank you front line staff for keeping our community members’ healthy and safe while you battle this virus head on. You work every day so we can stay home. Thank you from the bottom of my heart! Also, sending love and thoughts to those who are residences in the home, the community cares and prays for your safety and health. It is just a matter of time until life returns to normal and our community will come out stronger than ever! Lots of love and support. xo

  7. Erika Topp May 3, 2020 at 4:15 pm

    During this time, the safest way of staying together is staying apart. While apart, know that we are thinking of all of you and thanking all those who care for you.

  8. Erin Farley April 27, 2020 at 7:51 pm

    Sending my love and thoughts and goodness to all the residents and staff. I am thinking about you an keeping you in my Heart.

  9. sasha April 26, 2020 at 2:35 pm

    To our elders and to all workers, much love and respect! Thank you for your wisdom and courage! Wishing you a beautiful and fruitful spring.
    A little poem;
    “It’s all I have to bring to-day” By Emily Dickinson

    It’s all I have to bring to-day,
    This, and my heart beside,
    This, and my heart, and all the fields,
    And all the meadows wide.
    Be sure you count, should I forget, —
    Someone the sum could tell, —
    This, and my heart, and all the bees
    Which in the clover dwell.

  10. Helene Barrette April 24, 2020 at 10:34 pm

    Every night, I ring a bell on my balcony, along with my neighbours, and wave to you all directly across the street! Some of you occasionally wave back, and that fills me with joy! My Mom is in a retirement home near Montreal (safe and healthy, thank goodness…), and since I cannot visit her, you all remind me of her right here in Toronto… Sending you all – residents and personnel – much love, strength, resilience, patience, and many moments of joy every day. See you tonight at 7:30pm! – Helen xoxo

  11. Jennifer Hinder April 24, 2020 at 8:50 pm

    A huge thank you to all the front line staff at The Claremont. We appreciate the personal sacrifices you are making every day to keep our beloved seniors safe! You are heroes! Xxx

  12. Grace April 24, 2020 at 3:35 pm

    My heart goes out to all the residents and staff at The Claremont.

  13. Alex F April 24, 2020 at 3:28 pm

    Sending all the love and support to the residents, caregivers, staff, and family at The Claremont.

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